Arceto is a leading provider of technology products and services. We help individuals, businesses, government and educational institutions worldwide in identifying, procuring and installing Information Technology.
Arceto business model focuses on small to medium size businesses with eighty percent of sales derived from the corporate accounts. Arceto has built strong relationships with the technology leaders and have become leading direct source for Cisco, HP, IBM, Intel, Microsoft, Sony, Toshiba, and other brands.
Arceto business philosophy is to take care of the customer. With that notion we have helped businesses for over a decade. We pride ourselves in giving outstanding customer service and excellent solutions to our customers.
• With our state of the art order tracking and management systems, every time you call we are able to give you precise and thorough information. To give even more personalized service we assign account managers, this ensures a point of contact for the customer and as a result customer feels comfortable talking to the same consultant. This personalized approach to the customer service enables Arceto to retain almost 90% of its customers.
• In-stock orders generally are shipped the same or the next day(occasionally in three days depending on the volume of orders that day).
• With vulnerability in technolgy prices Arceto has in place a just-in-time inventory model. This model allow us to ship goods directly to the customers from vendors and manufactures.
• Arceto firmly believes in automation we have a very efficient shipping and inventory aggregation system that ensures reliable information to our customers.
• Our technicians are knowledgeable and are ready to assists customers with any help they need. We also provide fee based technical support at a very competitive prices.
• Arceto.com's state of the art web site allows our customers to find products easily.
• We provide our customers the exact availability and very competitive pricing. Arceto allows vendors to post their pricing and inventory levels on our site. This enables our customer to source the products from multiple vendors and guarantees best prices.